Return & Refund Policy
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Return & Refund Policy
At Arakani Signature, we want you to feel confident in your purchase. Please review our Return & Refund Policy carefully before placing an order.
Returns
We accept returns within 7 days of delivery. To be eligible for a return, items must be: Unworn, unwashed, and unused, Free of stains, odors, makeup, or damage, In original condition with tags attached (if applicable), Return requests must be submitted within 7 days of the delivery date. Requests made after this period will not be accepted.
How to Start a Return
To initiate a return, please email us at saifularakaniabayastore@gmail.com within 7 days of receiving your order. Include: Your order number, Reason for return, Photos (required if the item is damaged or defective), Returns sent without prior approval may not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect, Original shipping fees are non-refundable, We recommend using a trackable shipping service, as we are not responsible for lost or delayed return packages.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved: Refunds will be issued to the original payment method Processing time may take 5–10 business days, depending on your bank or payment provider.
Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item (if eligible) and place a new order.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos. We will review the issue and provide a resolution as quickly as possible.
Sale Items
All sale, clearance, or discounted items are final sale and cannot be returned or refunded unless they arrive damaged or defective.
Contact Us
If you have any questions regarding this Return & Refund Policy, please contact us: Email:
saifularakaniabayastore@gmail.com